ALECAR Privacy Policy
Information Processing
All personal information provided by you when visiting this site, or collected by the site, is processed by the company
ООО «Айвори»
654004, Kemerovo region, Novokuznetsk, Shchorsa St. (Kuibyshevsky district), 15, office 5
ИНН: 4253047060
ОГРН: 1204200000784
What data does ALECAR collect
Booking Information: When booking a car, we ask for your name, postal address, phone number, and email address. This helps us process the booking correctly, contact you in case of any issues, and send you the booking confirmation or new pricing. If you make a payment during booking, you will be asked to provide the type, number, and expiration date of your credit card so we can process the payment.
Personal Account: When booking a car, we offer to create a personal account. If you consent, we will store the provided information in our database. This will allow you to make future bookings more quickly. Deleting the personal account does not remove the personal data stored in the file: you will still be able to view and edit it if needed. The 'View and Update Information' section explains how to do this.
IP Address: We log your IP address when you visit our site. It only identifies your Internet Service Provider (ISP) and does not contain any personal information about you. We use this information to track where the request came from.
Cookies: Cookies are small files with encrypted text that are saved on your computer when visiting the site. Cookies help us tailor our offers and site content to your needs to improve the service level. Additionally, Cookies are used to analyze page visits and help keep the content updated. We use two types of Cookies: session and persistent.
Session Cookies are temporary files that are automatically deleted after you leave the site. Persistent Cookies remain on your computer's hard drive until you delete them. We do not use Cookies to collect information about your visits to other websites and do not attempt to gather any personal information about you — only what you voluntarily provide when visiting the site. Cookies are completely harmless to your computer, programs, and files.
How ALECAR uses your data
Disclosure of Information to Third Parties
ALECAR never shares personal data of customers with other companies.
Your personal information is not used for any other purposes without your consent.
Participation in Surveys
If you choose to participate in surveys conducted on our site, you may be asked to provide personal information, such as your age or income. Providing this information is entirely voluntary. Survey results are used exclusively to improve ALECAR's service quality and serve no other purpose.
How ALECAR protects your personal data
To protect credit card data and other personal information during booking, SSL (Secure Socket Layer) encryption technology is used.
Any personal information in your profile stored in our database is processed using physical and technological security measures and appropriate procedures.
When viewing, changing, or deleting booking data, as well as when making a booking on the site, only the last four digits of your credit card number are displayed.
Data Security Policy
Your data security is very important to us. When you enter sensitive information (such as your payment card number) during registration or booking, this information is encrypted using SSL security protocol.
To protect personal data, including information that identifies you, we follow accepted industry standards. However, neither methods of transmitting data over the Internet nor storing information on electronic media can be considered completely secure. Therefore, while we strive to use all available security measures, we cannot guarantee absolute security.
Therefore, we ask that you only enter payment card details in the fields specifically designated for this purpose on our site.
View and Update Information
You can view your personal information at any time and make necessary changes to keep it up to date.
To view your personal information, contact us by email, info@alecar.ru provide your name, address, and either your driver's license number or date of birth (for verification).
Subscription to Email Newsletter
Our email newsletter provides subscribers with up-to-date information about prices, offers, products, and services.
The newsletter is sent only to users who have opted in to receive it.
If you wish to receive the newsletter, we will only ask for your email address. Over time, we may request additional personal information, which is entirely voluntary. This will be used to tailor the newsletter to better meet your needs and make it more interesting for you.
You can unsubscribe at any time. This can be done either in the email itself or via the unsubscribe form on our website.
Changes to Privacy Policy Terms
Any changes to the privacy policy are posted on this page of the website.
Cookie Policy Page
ALECAR's website uses Cookies technology. These are small text files stored by your browser that save information about the pages you visited. ALECAR uses its own Cookies generated by the ALECAR website, as well as third-party Cookies created by third parties on our site. This helps us retain details about your booking during your visit to the site, available information about you as a customer, and offer relevant content based on your previously selected options and past travels. Additionally, Cookies help us better understand user behavior on the site to offer you better service.
Cookies files store only anonymous and encrypted text. ALECAR never stores personal information in these files.
